Last updated: June 2025 · Applies to all registered members in the Philippines
At ap77, your privacy is a priority. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and what rights you have as a member of our Philippines mobile sports betting and casino-style entertainment platform. By registering an account or using any part of ap77.fun, you agree to the practices described in this policy.
Platform privacy highlights
We only collect what is necessary to deliver a safe, personalised experience for Filipino members.
When you register on ap77, we collect your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. This information is required to comply with Philippine anti-money laundering regulations and to confirm that you meet the minimum age requirement of 21 years. We also collect your chosen username and a securely hashed version of your password — we never store passwords in plain text. Any updates you make to your profile, such as a change of address or contact number, are recorded and timestamped for audit purposes. Providing accurate identity information is a condition of maintaining an active account on the platform.
We collect records of all deposits, withdrawals, and wagers made through your account, including the amounts in Philippine pesos (PHP), timestamps, payment method references, and transaction status. For GCash, Maya, and bank transfer transactions, we receive a payment reference token from the payment processor — we do not store your full card or e-wallet credentials on our servers. Transaction history is retained for a minimum of five years in accordance with Philippine financial regulations. This data is used to resolve disputes, detect fraudulent activity, and generate your account statement on request. We may also collect information about failed or declined transactions to improve payment reliability on the platform.
When you access ap77.fun, our servers automatically log your IP address, browser type, operating system, device model, screen resolution, and the pages you visit within the platform. We use cookies and similar technologies to maintain your session, remember your preferences, and measure how different features are used across our mobile and desktop interfaces. Usage data helps us identify technical issues, optimise page load times, and improve the overall experience for members browsing on Android and iOS devices in the Philippines. We do not use tracking pixels or third-party advertising cookies that follow you across other websites. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect platform functionality.
If you contact our support team via email or live chat, we retain a record of the conversation including the content of your messages, the date and time of contact, and the resolution outcome. This allows us to provide consistent support and to train our team to handle similar queries more effectively in the future. We may also send you transactional emails such as deposit confirmations, withdrawal notifications, and security alerts — these are essential communications and cannot be opted out of while your account is active. If you have opted in to promotional communications, we may send you updates about new offers on the Promotion page; you can unsubscribe from these at any time. All communication records are stored securely and are accessible only to authorised ap77 staff.
We use your IP address and, where permitted, device location signals to verify that you are accessing the platform from within the Philippines and to comply with geo-restriction requirements under our operating licence. Location data is not used for marketing profiling and is not shared with third-party advertisers. In cases where our systems detect access from a restricted jurisdiction, your session may be suspended pending manual review. We retain location logs for compliance and audit purposes for a period consistent with our regulatory obligations. If you believe your location has been incorrectly flagged, you may contact our support team for assistance.
If you use any of the responsible gaming tools available on our Responsible Gaming page — such as deposit limits, session reminders, or self-exclusion — we record the settings you apply and the dates they were activated or modified. This data is used solely to enforce the restrictions you have requested and to monitor compliance with self-exclusion periods. It is treated with the highest level of confidentiality and is not used for any commercial purpose. In the event that you request a review of your responsible gaming history, we can provide a full record upon verified request. We may also use anonymised, aggregated responsible gaming data to improve our player protection programmes across the platform.
Every use of your data has a clear, lawful purpose tied to delivering and improving the ap77 experience.
We do not sell your personal data. Sharing is limited to what is strictly necessary.
To process your deposits and withdrawals, we share the minimum necessary transaction data with our licensed payment partners, including GCash, Maya, and local bank transfer providers operating in the Philippines. These partners are contractually bound to handle your data securely and may not use it for any purpose other than completing the transaction. We do not share your full financial credentials with these partners — only the reference data required to initiate and confirm payment. All payment processors we work with are required to maintain security standards consistent with industry best practices. If a payment processor changes, we will update this policy accordingly.
ap77 may be required to disclose member data to Philippine government agencies, law enforcement bodies, or our licensing authority where required by law or where we have a good-faith belief that disclosure is necessary to protect the rights, property, or safety of ap77, our members, or the public. Such disclosures are made only to the extent required and are documented internally for accountability purposes. We will notify affected members of any such disclosure where we are legally permitted to do so. We do not voluntarily share data with government bodies beyond what is legally mandated. Any request for member data from an authority is reviewed by our compliance team before any information is released.
We engage trusted technology service providers to support platform operations, including cloud hosting, data analytics, customer support tooling, and cybersecurity monitoring. These providers access only the data necessary to perform their specific function and are bound by data processing agreements that prohibit any secondary use of your information. All service providers are vetted for their data security practices before being engaged. We do not allow any service provider to use your personal data for their own marketing or commercial purposes. A current list of our key service providers is available upon request through our support team.
ap77 will never sell, rent, or trade your personal data to third-party marketers or data brokers. We do not share your information with other online gaming platforms, social media companies, or any entity outside the scope described in this policy. We do not use your data to build advertising profiles or to target you with ads on external websites or apps. Your financial data is never shared with any party other than the payment processor required to complete your specific transaction. These commitments are core to how ap77 operates and will not change without explicit notice and, where required by law, your consent.
Filipino members have clear rights over their personal data under applicable Philippine law.
You have the right to request a copy of the personal data ap77 holds about you at any time. Access requests are processed within 30 days of receipt and will be provided in a clear, readable format. To submit a request, contact our support team with your verified account details. We may ask you to complete an identity verification step before releasing any data to protect against unauthorised access requests. There is no fee for a standard access request made once per calendar year.
If any personal data we hold about you is inaccurate or out of date, you have the right to request a correction. You can update basic profile information such as your contact number or email address directly through your account settings. For corrections to identity documents or financial records, please contact our support team and provide supporting documentation. We will process correction requests promptly and confirm the update in writing. Corrected records are applied across all systems where the original data was stored.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that certain data — particularly financial transaction records — must be retained for a minimum period under Philippine law, and erasure requests for such data may be declined or partially fulfilled. Account closure does not automatically trigger immediate data deletion; a retention period applies in line with our regulatory obligations. Erasure requests are reviewed by our compliance team and a decision communicated within 30 days. Where erasure is not possible in full, we will explain which data must be retained and why.
Our FAQ covers common questions about data, account security, and your rights as a Filipino member. If you are ready to join, registration takes less than five minutes.